IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) Software, Hardware, Services and Research Papers - Fast Company Software & Services Directory (Page 4)

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Overcoming Buyer Objections Q2 2009

by Intel Technology Provider

October 15, 2009 - (Free Research) In this white paper, you'll read about the top objections buyers have for upgrading their current equipment. You'll also hear about the solutions Intel has to offer to help increase the productivity of your workforce, reduce energy consumption, and much more!

(WHITE PAPER)

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Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs

by Intel Technology Provider

May 09, 2008 - (Free Research) Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.

(CASE STUDY)

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Agosto Takes Managed Services to a New Level with Google Apps

by Google Apps Authorized Reseller Program

October 15, 2009 - (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.

(CASE STUDY)

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On-Demand ERP in the Enterprise: A practical CIO guide to implementation

by NetSuite

May 01, 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.

(WHITE PAPER)

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Simple, Open and Affordable BPEL

by JBoss, a Division of Red Hat

July 17, 2009 - (Free Research) As more and more organizations are leveraging BPEL to specify orchestration of Web services, there is a growing need for a simple, open and affordable implementation. In this session, you learn how Red Hat plans to deliver an enterprise-class, supported, open source BPEL engine as part of the JBoss Enterprise Middleware portfolio.

(WEBCAST)

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Workload Automation in 2 Minutes

by BMC Software, Inc

July 29, 2009 - (Free Research) Running multiple, disparate job scheduling solutions can cost your company a lot of unneeded expense. See how BMC CONTROL-M gives you a single point of control for all your jobs, across all platforms and applications. Watch a 2-minute overview of BMC CONTROL-M and make the switch to enterprise workload automation.

(WEBCAST)

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Managing the Cost and Complexity of Compliance through Governance

by McAfee, Inc.

October 08, 2009 - (Free Research) Read this presentation transcript for a discussion on risk management, corporate governance, regulatory compliance, and information quality presented by speaker Laurence Anker.

(PRESENTATION TRANSCRIPT)

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ITIL® v3: What It Is and Why You Should Care

by Global Knowledge

October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.

(WHITE PAPER)

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Virtual Desktops vs. Virtual Applications

by Citrix

October 2009 - (Free Research) This webcast talks about Virtual Desktop Infrastructure (VDI) vs Terminal Services (TS) - determining what is the best solution to use based on a set of fixed criteria.

(WEBCAST)

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How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company

by IBM

April 2007 - (Free Research) This white paper is a study on the business value of service-oriented architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.

(WHITE PAPER)

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Virtualization for a Dynamic Infrastructure

by IBM

October 2009 - (Free Research) This IBM white paper describes how Virtualization is an important element of a dynamic infrastructure and expands on the areas of server, storage, application, network, and client virtualization and the IBM technology and benefits from each.

(WHITE PAPER)

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Leveraging System Flexibility to Reduce Costs

by IBM

October 2009 - (Free Research) Learn more about reducing costs through a more dynamic infrastructure.

(WEBCAST)

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PODCAST: Lower IT Costs Now - Roadmap for Developing a Thin-Client Strategy

by PC Connection in partnership with HP ThinClient

September 2009 - (Free Research) This podcast explores how thin client deployments can enable businesses to achieve efficiency and high-performance benefits in your infrastructure. Receive recommendations for developing your own thin-client strategies.

(PODCAST)

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Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business

by Accenture

February 2009 - (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint.

(WHITE PAPER)

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Optimize your Technology Infrastructure Podcast Series

by IBM

October 2009 - (Free Research) Companies with a flexible IT infrastructure credit their success to an ability to adapt to change. Listen to find new ways to lower IT complexity and improve operating efficiency in your company.

(PODCAST)

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Virtualization - aligning IT supply with business demand

by Arrow ECS HP Group and Intel

October 2005 - (Free Research) Virtualization allows you to dynamically allocate and manage resources in a utility-like way. It helps you break down the rigid IT structures that inhibit business agility. Virtualization also helps you increase utilization of valuable computing resources.

(WHITE PAPER)

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HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP application environments

by Arrow ECS HP Group and Intel

October 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.

(PRODUCT OVERVIEW)

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Business Case for IBM Virtualization Solutions: Bottom Line Impact for Enterprise Infrastructures

by IBM

July 2009 - (Free Research) The IBM Dynamic Infrastructure initiative is a combination of programs, products and services designed to improve service to users, reduce costs and more effectively manage risk across all components of organizational IT infrastructures.

(WHITE PAPER)

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Best Practices for Managing Data Center Costs via Application and Server Consolidation

by Sun Microsystems, Inc. and Intel Corporation

September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.

(WHITE PAPER)

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Offering the Cloud to your Clients

by Google Apps Authorized Reseller Program

September 2009 - (Free Research) In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.

(WEBCAST)

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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs

by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system.

(WHITE PAPER)

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10 Hot Skills for 2009

by Global Knowledge

May 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.

(WHITE PAPER)

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ITIL V3 and the PMBOK® - Distinct but Complementary

by Global Knowledge

December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).

(WHITE PAPER)

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Geek-Speak Glossary: A Manager's Guide to IT Terminology

by Global Knowledge

March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.

(WHITE PAPER)

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Unlock the Hidden IT Opportunities in Troubled Economic Times

by BMC Software, Inc

June 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...

(WHITE PAPER)

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