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e-Learning Best Practices as You Begin Your Research into Learning Management Systems
by: SyberWorks, Inc..


	Topics related to your search: Business Intelligence Solutions \| Business Process Management (BPM) \| IT Training and Certification \| Network Management \| Web-Based Training and eLearning \| Enterprise Systems Management \| Workforce Management \| Change and Configuration Management \| Computer-Based Training \| Web, Video and Audio Conferencing

Legacy Tools: Not Built for Today's Helpdesk

by LogMeIn, Inc.

September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

(WHITE PAPER)

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Giving Nurses More Time to Care

by LogMeIn, Inc.

September 16, 2009 - (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.

(CASE STUDY)

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SharePoint Customization Best Practices

by Global Knowledge

December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.

(WHITE PAPER)

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VI Service Desk Version 4.0.1 - Free 30 Day Trial!

by Velocity Integrations Software, Inc.

September 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.

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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions

by Global Knowledge

September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.

(WHITE PAPER)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

by NTR Global

October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment

by NTR Global

October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

(WHITE PAPER)

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Online Training Case Study

by SyberWorks, Inc.

December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.

(CASE STUDY)

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e-Learning Best Practices as You Begin Your Research into Learning Management Systems

by SyberWorks, Inc.

March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.

(WHITE PAPER)

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Will New Mainframe Technologies Attract New Blood to the Platform?

by BMC Software, Inc

September 2009 - (Free Research) Wayne Kernochan discusses new and unique technologies on the mainframe that may be attractive to college graduates and job seekers.

(PODCAST)

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VMware Training Nxtbook: Reduce Your IT Costs with VMware Training

by Global Knowledge

September 2009 - (Free Research) VMware vSphere is the next evolutionary step in IT computing. vSphere dramatically reduces capital and operating costs, and increases control over IT infrastructures while preserving the flexibility to choose any OS, application and hardware. Learn how to take advantage of this new technology with VMware training from Global Knowledge.

(TRAINING GUIDE)

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E-Guide: How to Optimize Career Success with Oracle Certification

by SkillSoft Corporation

November 2009 - (Free Research) Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.

(E-LEARNING TUTORIAL)

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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money

by Microsoft

October 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.

(CASE STUDY)

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Leadership Training: Three Perspectives on Development Methods That Work

by SkillSoft Corporation

December 2008 - (Free Research) In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.

(ANALYST BRIEF)

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CCNA Wireless Certification

by Global Knowledge

December 2008 - (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified.

(WHITE PAPER)

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Security Awareness: Is User Education of Any Use at All?

by ESET

December 2008 - (Free Research) This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.

(WHITE PAPER)

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End User Performance - Building and Maintaining ROI

by SAP America Inc

January 2006 - (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance.

(WHITE PAPER)

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Business Wire hosts award-winning events for client education with GoToWebinar

by Citrix Online

June 2009 - (Free Research) Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.

(CASE STUDY)

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Geek Speak Webcast: Network Monitoring Fundamentals

by SolarWinds, Inc.

October 2009 - (Free Research) On this webcast I'm going to put on my drill sergeant's hat and we're going to learn the basics that every network engineer, server chick, network manager, or IT dude should know about managing networks. This is going to be a no-frills webcast where we focus on the fundamentals and making sure that we all understand them.

(WEBCAST)

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The Return on Investment of Open Source Data Integration

by Talend

July 2008 - (Free Research) This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects.

(WHITE PAPER)

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Fact or Fiction: Debunking the Top 5 Misconceptions about Endpoint Security

by Lumension

May 2008 - (Free Research) Check out this white paper and learn about the top 5 misconceptions about endpoint security and how your company can mitigate the risks of the eroding network perimeter.

(WHITE PAPER)

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Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar

by Citrix Online

March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.

(CASE STUDY)

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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

by Microsoft

July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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2009 IT Skills and Salary Report

by Global Knowledge

March 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.

(WHITE PAPER)

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Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges

by SkillSoft Corporation

August 2009 - (Free Research) In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.

(ANALYST BRIEF)

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