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	Topics related to your search: Business Intelligence Solutions \| Collaborative Tools \| Enterprise Systems Management \| Business Process Management (BPM) \| Virtualization \| Software Components \| Reporting and End-User Query Tools \| Customer Relationship Management (CRM) \| Application Management and Maintenance \| Customer Service (General)

Microsoft Hyper-V vs. Market Leaders

by Dell and Microsoft

March 20, 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.

(VIDEO)

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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money

by Microsoft

October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.

(CASE STUDY)

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The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools

by Citrix Online

August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.

(EBOOK)

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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction

by Microsoft

April 18, 2008 - (Free Research) Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.

(CASE STUDY)

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THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your Corporate Objectives in Today's Challenging Economy

by SAP BusinessObjects

May 07, 2009 - (Free Research) The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes.

(WHITE PAPER)

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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM

by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

(WEBCAST)

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Grow Your Business with Microsoft Dynamics CRM

by Microsoft

September 09, 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

(WEBCAST)

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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution

by Microsoft

April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

(CASE STUDY)

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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service

by Microsoft

June 05, 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

(CASE STUDY)

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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment

by NTR Global

October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

(WHITE PAPER)

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Podcast: Systems Management Considerations for Hardware and Software Refresh

by Dell and Symantec

October 29, 2009 - (Free Research) In this podcast, learn how to best approach a hardware and software refresh. Gain insight into key systems management considerations for a desktop and server upgrade including costs, security and compliance.

(PODCAST)

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In my Defense let me State that the Bed was Already on Fire when I climbed into it -- A Guide for Medical Device Developers to design better products, save money, and meet FDA/CDRH requirements

by IBM

March 31, 2009 - (Free Research) The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH.

(ANALYST REPORT)

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BMC Database Administration Solution for DB2 z/OS

by BMC Software, Inc

April 17, 2009 - (Free Research) BMC provides a set of tools and utilities that are designed to automate the complex processes involved in updating and managing DB2 environments with the aim of being easy to use, and fast and effective in their execution.

(WHITE PAPER)

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The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation

by Pivotal CRM, a CDC Software solution

October 19, 2009 - (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.

(WHITE PAPER)

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Why Change Schedulers?

by BMC Software, Inc

October 09, 2009 - (Free Research) Job Scheduling tools are often perceived to reduce operational costs and increase IT efficiencies. Attend this webinar to find out how companies reduce their costs by switching to BMC CONTROL-M.

(WEBCAST)

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Enhancing Disk-to-Disk (D2D) Backup with Data Deduplication

by FalconStor Software

May 20, 2009 - (Free Research) Today's storage environments need a way to keep data intact without consuming corresponding disk storage. The FalconStor® File Interface Deduplication System provides the solution. Read on to discover the amazing benefits of this data deduplication solution.

(WHITE PAPER)

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Sun and Intel ROI Evaluation Tool

by Sun Microsystems, Inc. and Intel Corporation

October 01, 2009 - (Free Research) This tool allows you to enter data about your existing server environment and evaluate the benefits of replacing x86 server technology with the latest generation Sun servers powered by Intel® Xeon® processors.

(ASSESSMENT TOOL)

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Adding Application Control to Your Security Toolbox

by Fortinet, Inc. / Alternative Technology Group of Arrow ECS

September 07, 2009 - (Free Research) Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must meet.

(WHITE PAPER)

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A Sneak Peak at Toad® for Oracle v10

by Quest Software

August 31, 2009 - (Free Research) In this technical brief, you'll learn about the powerful new features and enhancements that help you work smarter and faster – regardless of your role.

(TECHNICAL ARTICLE)

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Legacy Tools: Not Built for Today's Helpdesk

by LogMeIn, Inc.

September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

(WHITE PAPER)

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Agile Development: A Manager's Roadmap for Success

by VersionOne Inc.

September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...

(WHITE PAPER)

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Implementing Cisco's Web 2.0 Collaboration Technologies

by Global Knowledge

May 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

(WHITE PAPER)

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Overview of Windows Search Technologies

by Global Knowledge

February 2009 - (Free Research) This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.

(WHITE PAPER)

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FAX From SAP: Free Quote and ROI Analysis

by STR Software

May 2009 - (Free Research) This Free Quote and ROI Analysis tool helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.

(ASSESSMENT TOOL)

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Try BIRT Report Designer Today to design Rich interactive content

by Actuate

May 2009 - (Free Research) BIRT Report Designers are easy-to-use, visual report development tools that offer programmatic control, extensibility and a component-based model for reuse.

(DOWNLOAD)

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