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	Topics related to your search: Business Intelligence Solutions \| Business Process Management (BPM) \| Virtualization \| Customer Relationship Management (CRM) \| Customer Service (General) \| Storage Management \| Compliance Management/ Sarbanes-Oxley Compliance \| Application Management and Maintenance \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Enterprise Systems Management

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications

by Microsoft

August 22, 2008 - (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.

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Virtualization Assessment

by Dell, Inc. and Intel

November 24, 2008 - (Free Research) This service can help you prepare to take full advantage of server virtualization, which can lower total cost of ownership, increase agility, and reclaim IT staff time. We can provide architectural recommendations and a road map for adopting virtualization through the use of automated discovery tools and best practices.

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Business Ready Configurations for Virtualization with Dell™ Poweredge™ Blade Servers, Dell Equallogic™ Storage, and VMware Infrastructure™

by Dell, Inc. and Intel

May 24, 2009 - (Free Research) This white paper provides an overview of recommended servers, storage, software, and services. It can be used to plan, scope, and procure the required components to set up a virtualization infrastructure.

(WHITE PAPER)

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Differentiating With Technical Support, a JBoss Customer Support Study

by JBoss, a Division of Red Hat

August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.

(WHITE PAPER)

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Using FalconStor FDS as a Backup Target for EMC NetWorker

by FalconStor Software

August 01, 2009 - (Free Research) This document describes the basic concepts and integration guidelines for FalconStor FDS in an EMC NetWorker environment. The document is intended to provide an architectural overview of FalconStor FDS being used with EMC NetWorker and the benefits of a combined solution.

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Winning the Performance Battle: Standardizing Best Practices with Technology

by Oracle Corporation

March 01, 2009 - (Free Research) This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations.

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IBM Security Framework Blueprint (Redbook August '09)

by IBM

July 22, 2009 - (Free Research) IBM has created a pair of complementary views to bridge the communication gap between the business and the technical perspectives of security to enable convergence in thought and process. The IBM Security Framework addresses the business view, and the IBM Security Blueprint addresses the technical view.

(WHITE PAPER)

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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools

by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.

(WHITE PAPER)

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Data Conversion in a System Migration: Best Practices for Compliance and Continuity

by Advent Software, Inc

January 01, 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.

(WHITE PAPER)

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Business Intelligence for Process Industries: Actionable Insights for Business Decision Makers

by SAP America Inc

January 23, 2009 - (Free Research) Firms in Process Industries have made significant investments in information technology to increase the efficiency of their operations and supply chains. By integrating real-time decision making with mission-critical business processes, smart businesses can set a path for industry leadership.

(WHITE PAPER)

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Taking Control of Your Business: Growing Profitably in the Professional Services Market

by SAP America Inc

January 01, 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers.

(WHITE PAPER)

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The Future of Information-Centric Security

by Palisade Systems, Inc.

August 28, 2009 - (Free Research) Security managers often struggle to articulate to business managers why enterprise data protection is paramount, how breaches happen and why fundamental business processes must be changed to mitigate the threat. View this videocast to learn how to incorporate best practices into your DLP strategy.

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Cost-cutting strategies for a virtualized data center: Performance and capacity management tools

by Dell, Inc. and Intel

June 16, 2009 - (Free Research) In this expert podcast, learn how new capacity planning and performance management tools utilize automation and an intuitive interface to increase resource utilization and reduce capital expenditures for your virtualized data center.

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IT/Business Integration – Who’s Doing it Best?

by CA

December 16, 2009 - (Free Research) Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.

(WEBCAST)

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Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles

by Dell, Inc. and Intel

May 04, 2009 - (Free Research) Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey.

(WHITE PAPER)

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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution

by Microsoft

April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

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Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy

by BlackBerry

November 02, 2009 - (Free Research) The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.

(WEBCAST)

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EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions

by Wipro Technologies

October 30, 2008 - (Free Research) In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.

(WHITE PAPER)

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Leveraging the Talent Supply Chain for a Competitive Advantage

by SAP America Inc

January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.

(WHITE PAPER)

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Tame the Beast: Reduce the Complexity of IT Risk and Compliance

by OpenPages, Inc.

December 2009 - (Free Research) Join us for a discussion with Tommy Thompson, IT Security and Compliance Coordinator at Williams Company and Bob Shapiro, Principal Business Analyst at OpenPages, in which we will uncover strategies for implementing a more effective IT risk and compliance management program.

(WEBCAST)

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Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services

by Microsoft

March 2009 - (Free Research) James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft® Business Productivity Online Standard Suite.

(CASE STUDY)

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CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

by Pivotal CRM, a CDC Software solution

November 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.

(WHITE PAPER)

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2009 and Beyond: Managing Security and the New Compliance Landscape

by IBM

September 2009 - (Free Research) Learn how to successfully safeguard your enterprise and manage the burden of compliance with Kristin Lovejoy, Director, IBM Corporate Security Strategy and Scott Crawford of analyst firm EMA. This webcast discusses how to protect company data and meet compliance needs on a restricted budget.

(WEBCAST)

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Going Independent-- A Technology Survival Guide: How to Evaluate and Select the Right Software for Your New Firm

by Advent Software, Inc

July 2009 - (Free Research) This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options.

(WHITE PAPER)

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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service

by Microsoft

June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

(CASE STUDY)

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