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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction

by Microsoft

April 18, 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...

(CASE STUDY)

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Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures

by VM6 Software

October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.

(WHITE PAPER)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT

by Dorado Software

November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Protecting a Paperless Office

by Dell, Inc.

June 05, 2009 - (Free Research) Peterson Sullivan PLLC needed a consolidated yet scalable IT infrastructure. They created just that with VMware software, Dell PowerEdge servers, and Dell EqualLogic storage while enhancing data protection with Auto-Snapshot Manager/VMware Edition software for automated, integrated, and scalable protection of virtual machines.

(CASE STUDY)

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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations

by Microsoft

April 14, 2008 - (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.

(CASE STUDY)

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TAC Prepared for Aggressive Growth

by Microsoft

September 12, 2008 - (Free Research) In the face of aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results. This case study examines how they addressed this problem by implementing a solution that incorporated Microsoft Office PerformancePoint Server 2007.

(CASE STUDY)

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Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies

by Pivotal CRM, a CDC Software solution

November 18, 2009 - (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.

(PODCAST)

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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction

by Microsoft

April 18, 2008 - (Free Research) Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.

(CASE STUDY)

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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service

by Microsoft

April 21, 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .

(CASE STUDY)

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Desktop Virtualization with Citrix XenDesktop

by Citrix

October 06, 2009 - (Free Research) Managing multiple desktops is getting more difficult and more expensive. IT Managers can barely keep up with updates and new OS rollouts, let alone maintain security standards for every PC. And what happens when you need to get a new office up and running quickly? Watch this video to learn how Citrix XenDesktop can help.

(PRODUCT OVERVIEW)

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IT Briefing: Why Would You Use Citrix XenDesktop and XenApp Together with HP StorageWorks?

by HP, Citrix, and Intel

November 16, 2009 - (Free Research) This IT Briefing describes XenDesktop and XenApp, and how they work together. You'll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you'll learn how Intel vPro technologies enhance client virtualization.

(IT BRIEFING)

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Protecting Microsoft Exchange

by Double-Take Software

October 14, 2009 - (Free Research) Though the technological reasons to protect Exchange systems are obvious, there are quantifiable fiscal reasons to protect it as well. Learn how to protect and recover business critical data and applications relevant to your Exchange system.

(WHITE PAPER)

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Videoconferencing Best Practices: Leveraging The Value of a Total Solution

by TANDBERG

November 12, 2009 - (Free Research) As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.

(WHITE PAPER)

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Oracle eAM's Best Friend - Automated Work Order Attachment Printing

by STR Software

March 09, 2009 - (Free Research) Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.

(WHITE PAPER)

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Making the Most of Fax Virtualization with Boardless Technology

by Esker Inc.

July 17, 2009 - (Free Research) As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.

(WHITE PAPER)

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Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices

by Overland Storage

July 09, 2009 - (Free Research) The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event.

(EZINE)

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Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs)

by i365, A Seagate Company

November 16, 2009 - (Free Research) This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems.

(WHITE PAPER)

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Top 10 Ways to Optimize Remote Office Disaster Recovery

by Zenith Infotech

October 29, 2009 - (Free Research) Dealing with disasters at remote offices, where you likely have little or no technical staff, can be challenging—and, if you're not careful, expensive. Here are our top 10 tips for optimizing branch office DR while achieving overall improvements in cost efficiency.

(WHITE PAPER)

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Next Generation Backup for Remote Offices

by Double-Take Software UK

August 01, 2009 - (Free Research) Relying on tape backup for branch-office data protection is costly and risky. This white paper examines some of the strategies and technologies available for backing up remote or branch offices.

(WHITE PAPER)

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Office Pro Suite Comparison

by Microsoft

June 08, 2006 - (Free Research) This whitepaper will discuss the primary differences between Microsoft Office Professional Plus 2007, Microsoft Office Professional Enterprise Edition 2003, Microsoft Office XP, and Microsoft Office 2000 Professional.

(WHITE PAPER)

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Remote Office Backup and Rapid Recovery Solutions… on a budget

by Double-Take Software

November 19, 2009 - (Free Research) Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees.

(WEBCAST)

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Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls

by Sprint

November 13, 2009 - (Free Research) Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.

(EGUIDE)

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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM

by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

(WEBCAST)

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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!

by Microsoft

September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Security and WAN optimization: Getting the best of both worlds

by Blue Coat

October 07, 2009 - (Free Research) As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.

(EGUIDE)

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