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Syberworks Learning Management System Product Suite
by: SyberWorks, Inc..


	Topics related to your search: Business Intelligence Solutions \| IT Training and Certification \| Business Process Management (BPM) \| Web-Based Training and eLearning \| Network Management \| Enterprise Systems Management \| Computer-Based Training \| Workforce Management \| Change and Configuration Management \| Web, Video and Audio Conferencing

IDC Technology Spotlight: Everyone's a Genius: SaaS-Delivered Business Intelligence Tools Put Decision Making in the Hands of Decision Makers

by SAP BusinessObjects

April 01, 2009 - (Free Research) Inexpensive, easy-to-deploy SaaS BI can help companies put easy-to-use data mining and reporting tools for smart decision making into the hands of more employees and uncover the real “geniuses” of decision making hidden in every department.

(WHITE PAPER)

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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

by Microsoft

July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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Solutions Provider Improves Productivity with Flexible Implementation Methodology

by Microsoft

June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...

(CASE STUDY)

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Unlocking Hidden Value from Investments in SAP NetWeaver® Business Warehouse

by IBM

May 01, 2009 - (Free Research) The purpose of this paper is to outline how IBM Cognos 8 Performance Management software and solutions are best suited to drive maximum value from investments in the SAP Business Warehouse. This topic is of interest to Business and IT Executives as well as SAP Solution Managers and Project Managers.

(WHITE PAPER)

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2009 IT Skills and Salary Report

by Global Knowledge

March 03, 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.

(WHITE PAPER)

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Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges

by SkillSoft Corporation

August 18, 2009 - (Free Research) In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.

(ANALYST BRIEF)

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10 Hot Skills for 2009

by Global Knowledge

May 01, 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.

(WHITE PAPER)

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Rich Media On Steroids: Pumping up network capacity 1000x

by Blue Coat

July 09, 2009 - (Free Research) Check out this webcast, which explains the uses of video in today's enterprise, discusses video delivery acceleration, reviews actual case studies, and offers resources for more information.

(WEBCAST)

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BPM SOA and Web 2.0: Business Transformation or Train Wreck?

by Oracle Corporation

August 14, 2008 - (Free Research) The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.

(WHITE PAPER)

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Succession Planning in Your IT Organization

by SkillSoft Corporation

December 01, 2008 - (Free Research) In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.

(ANALYST BRIEF)

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Introduction to Requirements - The Critical Details That Make or Break a Project

by Global Knowledge

December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.

(WHITE PAPER)

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HEALTHsuite® - Claims Processing Software

by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

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Router Essentials

by Global Knowledge

October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.

(WHITE PAPER)

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Best Practices for Implementing Automated Functional Testing

by Hewlett-Packard Company

April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.

(WHITE PAPER)

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How to Market and Sell Services with Webinars

by Citrix Online

June 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.

(WHITE PAPER)

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IP Telephony without Migration Migraines

by Cisco Systems, Inc.

October 2009 - (Free Research) Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.

(WEBCAST)

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SearchCIO.com eBook: Unlock Outsourcing Potential and Change

by SearchCIO.com

May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.

(EBOOK)

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Meeting Storage Management Goals with HP Proactive Select

by Arrow/HP

October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.

(WEBCAST)

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VUE Software: Insurance Commission & Incentive Compensation Management

by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

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Global Delivery: A Course to High Performance in a Multi-Polar World

by Accenture

February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.

(WHITE PAPER)

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Oracle Hyperion Strategic Finance

by Oracle Corporation

December 2008 - (Free Research) Spreadsheet models for financial reporting can be cumbersome. With Oracle Hyperion Strategic Finance, your finance experts will be able to focus on testing alternative strategies, building contingency plans, and understanding the impact of those strategies and plans on your company's long-term performance.

(DATA SHEET)

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Harnessing the Power of ITIL

by SkillSoft Corporation

December 2008 - (Free Research) ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.

(ANALYST BRIEF)

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For Ceridian, it Pays to Provide High-Quality Support

by LogMeIn, Inc.

September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.

(CASE STUDY)

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Business Intelligence Standardization

by SAP BusinessObjects

June 2009 - (Free Research) This paper gives an overview of the advantages of implementing business intelligence (BI) standards. Learn how successful organizations have standardized on, and benefited from BI solutions from SAP - and why you should join them.

(WHITE PAPER)

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Improving Organizational Performance Management Through Pervasive Business Intelligence

by SAP BusinessObjects

June 2009 - (Free Research) Evidence of the competitive value of business intelligence (BI) and analytics solutions is growing. This IDC white paper discusses the growing body of evidence suggesting a direct link between investment in business analytics solutions and organizational performance.

(WHITE PAPER)

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