Fast Company is the magazine for a generation of business leaders with high expectations for their companies -- and even higher expectations for themselves.
Please Note: You are viewing the non-styled version of Fast Company. Either your browser does not support Cascading Style Sheets (CSS) or it is disabled. Learn more about the technology we use and browsers we recommend. Skip to the content of this page

font size: Change text to small (default) Change text to medium Change text to large

Stock quotes from Yahoo! Finance
Symbol lookup
Market Overview
Fast Company Magazine Cover Image

 
Software & Services Directory Home
home| browse| register| about| get listed
> View this now
View Company Report
View all content by this company
Return to Search Results
Published on: May 01, 2009
Type of content: CASE STUDY
Format: Unknown
Length: 3 pages
Price: FREE
Overview:
In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.


As a result, the company turned to SPSS for help to support an enterprise feedback management program and to make use of predictive analytics technology to better understand its customers, in terms of their characteristics, behavior and attitudes.

 View this now
 
The Fast Company Software & Services Directory is a part of the KnowledgeStorm Network.
Solution & Research Index
Recent Searches 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2009 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts