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Five CIO Challenges Addressed by Better Change Management

by IBM

March 01, 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.

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eBook: Managed SAP Hosting - Determining If It's Right For Your Business

by Freudenberg IT

June 01, 2009 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider.

(EBOOK)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT

by Dorado Software

November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Analyzing the Total Cost of a Global Service Desk

by CompuCom Systems, Inc.

April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.

(WHITE PAPER)

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Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities

by Information Builders

June 01, 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.

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Key Issues for Enterprise Storage, 2009

by 3PAR

April 03, 2009 - (Free Research) Several issues intersect in a broad set of choices and outcomes involving an IT organization's storage requirements. This research highlights some of the most important questions driving Gartner's 2009 research agenda in the storage space.

(ANALYST REPORT)

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Using SLAs to Gain a Competitive Advantage

by Blue Coat

December 28, 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.

(ANALYST REPORT)

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The Business Value of the Network Integrator

by Alcatel-Lucent

November 2008 - (Free Research) Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers.

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Microsoft Online Services Business Value

by Microsoft

June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.

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VI Service Desk Version 4.0.1 - Free 30 Day Trial!

by Velocity Integrations Software, Inc.

September 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.

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SEPATON Architecture: Designed for Data-Intensive Enterprises

by SEPATON

May 2009 - (Free Research) This paper describes the innovative architecture that SEPATON has designed specifically to meet the data protection challenges of data-intensive enterprises while achieving optimal cost savings and measurable ROI.

(WHITE PAPER)

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Beyond Boundaries: A New Role for Finance in Driving Business Collaboration

by SAP America Inc

June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.

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Network Boost: control all data in your network and accelerate your data exchanges

by Orange Business Services

April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.

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Best Practices for Implementing Automated Functional Testing

by Hewlett-Packard Company

April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.

(WHITE PAPER)

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Virtualize and Fortify XenApp for Lower Costs & Higher SLAs

by Marathon Technologies

September 2009 - (Free Research) This webinar will discuss the benefits of virtualizing Citrix XenServer as well as show how fortifying XenApp and XenServer with Marathon Technologies' everRun software will give you the confidence to increase your SLAs for your most critical XenApp deployments and protect your Citrix License Server and Data Store from downtime.

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Optimizing Citrix XenApp High Availability - A New Approach

by Marathon Technologies

September 2009 - (Free Research) Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.

(WHITE PAPER)

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Merging Backup and Disaster Recovery (DR) Processes

by FalconStor Software

June 2009 - (Free Research) This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.

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Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks

by Quantum Corporation

June 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series..

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ESG Brief: FalconStor VTL Hyper-Accelerates Backup

by FalconStor Software

May 2009 - (Free Research) Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.

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Configuring High Availability for Windows Server 2008 Environments

by Marathon Technologies

September 2009 - (Free Research) All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need.

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Differentiating With Technical Support, a JBoss Customer Support Study

by JBoss, a Division of Red Hat

August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.

(WHITE PAPER)

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Open Technology Solutions (OTS) Forecasts $10 Million in Savings

by Innotas

September 2009 - (Free Research) Listen to this podcast to learn how an IT organization serving four credit unions adopted Innotas project management solutions to identify the difference between requested project portfolio and actual company resources, and how Innotas solutions helped them make drastic process improvements and reset expectations.

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Remote Office Backup and Rapid Recovery Solutions… on a budget

by Double-Take Software

November 2009 - (Free Research) Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees.

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Storage Efficiency: The Key to Green Storage Operation

by Xiotech Corporation

August 2008 - (Free Research) While energy consumption of overall data center operations and server-related equipment is generally understood, the story is quite different when it comes to storage systems. This paper offers practical advice on how to measure storage system efficiency and compares the efficiency numbers of several common storage solutions.

(WHITE PAPER)

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Storage Value: Key strategies for measuring the true value of storage solutions

by Xiotech Corporation

March 2009 - (Free Research) To help you make an informed decision when considering various storage solutions, the Storage Value Index takes into account not only purchase price, but capacity, efficiency, and operating expenses as well. This paper explains how the Storage Value Index was designed and offers suggestions for finding the best storage value for your needs.

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