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	Topics related to your search: Virtualization \| Business Intelligence Solutions \| Customer Relationship Management (CRM) \| Disk-based Backup & Storage/ RAID \| Customer Data Integration \| Network Management \| Backup Systems and Services \| Customer Experience Management (CEM) \| Customer Information Management/ Customer Databases \| Disaster Recovery

Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction

by Microsoft

April 18, 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...

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Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures

by VM6 Software

October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.

(WHITE PAPER)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT

by Dorado Software

November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Protecting a Paperless Office

by Dell, Inc.

June 05, 2009 - (Free Research) Peterson Sullivan PLLC needed a consolidated yet scalable IT infrastructure. They created just that with VMware software, Dell PowerEdge servers, and Dell EqualLogic storage while enhancing data protection with Auto-Snapshot Manager/VMware Edition software for automated, integrated, and scalable protection of virtual machines.

(CASE STUDY)

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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations

by Microsoft

April 14, 2008 - (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.

(CASE STUDY)

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TAC Prepared for Aggressive Growth

by Microsoft

September 12, 2008 - (Free Research) In the face of aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results. This case study examines how they addressed this problem by implementing a solution that incorporated Microsoft Office PerformancePoint Server 2007.

(CASE STUDY)

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Desktop Virtualization with Citrix XenDesktop

by Citrix

October 06, 2009 - (Free Research) Managing multiple desktops is getting more difficult and more expensive. IT Managers can barely keep up with updates and new OS rollouts, let alone maintain security standards for every PC. And what happens when you need to get a new office up and running quickly? Watch this video to learn how Citrix XenDesktop can help.

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Oracle eAM's Best Friend - Automated Work Order Attachment Printing

by STR Software

March 09, 2009 - (Free Research) Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.

(WHITE PAPER)

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Making the Most of Fax Virtualization with Boardless Technology

by Esker Inc.

July 17, 2009 - (Free Research) As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.

(WHITE PAPER)

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Top 10 Ways to Optimize Remote Office Disaster Recovery

by Zenith Infotech

October 29, 2009 - (Free Research) Dealing with disasters at remote offices, where you likely have little or no technical staff, can be challenging—and, if you're not careful, expensive. Here are our top 10 tips for optimizing branch office DR while achieving overall improvements in cost efficiency.

(WHITE PAPER)

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Next Generation Backup for Remote Offices

by Double-Take Software UK

August 01, 2009 - (Free Research) Relying on tape backup for branch-office data protection is costly and risky. This white paper examines some of the strategies and technologies available for backing up remote or branch offices.

(WHITE PAPER)

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Smart Solutions for a Virtual Office with VOIP

by 8x8, Inc.

July 23, 2009 - (Free Research) Read these three brief case studies to learn how the 8x8, Inc. Virtual Office PBX solution enhanced communications and contributed to a culture of professionalism at three different companies.

(CASE STUDY)

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Office Pro Suite Comparison

by Microsoft

June 08, 2006 - (Free Research) This whitepaper will discuss the primary differences between Microsoft Office Professional Plus 2007, Microsoft Office Professional Enterprise Edition 2003, Microsoft Office XP, and Microsoft Office 2000 Professional.

(WHITE PAPER)

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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM

by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!

by Microsoft

September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Panda Managed Office Protection FREE DEMO

by Panda Security

September 18, 2009 - (Free Research) Are the COMPUTERS IN YOUR COMPANY protected by a robust, reliable solution? Try the Demo of Panda Managed Office Protection, our SaaS solution which lets you focus on your business and forget about the antivirus.

(DOWNLOAD)

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Security and WAN optimization: Getting the best of both worlds

by Blue Coat

October 07, 2009 - (Free Research) As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.

(EGUIDE)

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Boston Celtics: Email Management In The Cloud Enables NBA Championship Team To Reduce Complexity & Administrative Burden And Cost With Benefits For Green IT

by Mimecast

August 06, 2009 - (Free Research) The once reliable email management system that had been used by the Boston Celtics front office staff began to experience downtime and hang-ups as the infrastructure grew more complex. This case study documents how the Celtics IT administration team performed the cutover to Mimecast's unified email management system in the cloud.

(CASE STUDY)

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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model

by Microsoft

July 22, 2008 - (Free Research) Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.

(CASE STUDY)

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Reducing the Costs and Risks of Branch Office Data Protection

by Double-Take Software

September 17, 2009 - (Free Research) Read this whitepaper to learn about how Double-Take Backup reduces the window for data loss, is more efficient than tape, and less costly than tape or other replications solutions.

(WHITE PAPER)

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Client Relationship Management for Asset Managers

by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

(WHITE PAPER)

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Geek-Speak Glossary: A Manager's Guide to IT Terminology

by Global Knowledge

March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.

(WHITE PAPER)

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Advent Portfolio Exchange Demo

by Advent Software, Inc

July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors

by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.

(WHITE PAPER)

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Standardizing on McAfee for Complete Endpoint Protection Saves the State of New York Millions of Dollars While Increasing Security

by McAfee, Inc.

August 2009 - (Free Research) Read how the State of New York saved millions of dollars, reduced management time, and improved compliance by standardizing with McAfee for complete system protection.

(CASE STUDY)

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